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ZRG to Provide Call Center Solutions to Dubai Company

Serco Gulf, a subsidiary of Serco Group a leading UK based facilities management and outsourcing company has selected ZRG to provide next generation advance telephone communication systems (Call Center Solution) which will be used to handle Serco’s growing business and to provide high quality personalized customer services to the customers in the Gulf region.

Mr. Ayub Butt, CEO ZRG said, “ZRG is already a preferred call center technology solution provider within Pakistan and most of the customer service call centers are using ZRG’s open standards based call handling solutions. 

We started exporting advanced solutions in 2003 and became the first software exporter of Call Center Solutions in Pakistan. With this entry into the Gulf region, we see good opportunities and hope to get a sizable market share.”

The Open standards technology offered by ZRG International empowers companies to have state of the art and cost effective call center solutions for better customer services.”